Job Summary
The Member Advocate is instrumental in facilitating care for residents within nursing facilities, guaranteeing smooth transitions and effective communication between families and care personnel. This role is pivotal in ensuring adherence to CMS regulations and overseeing the reporting and tracking of issues at the facility level.
Responsibilities
- Coordinate care for nursing facility members to support transitions and communication.
- Ensure compliance with CMS regulations at all times.
- Manage reporting and issue tracking activities within the facilities.
Qualifications
- Experience in a healthcare environment, particularly with elderly patients, such as a clinician, social worker, or caregiver.
- Strong communication, organizational, and interpersonal skills.
- Reliable transportation for regional travel.
