Job description
Job Summary
The Patient Service Representative at UT Rheumatology plays a crucial role in enhancing the patient experience by effectively managing front office functions and ensuring efficient communication with patients and healthcare providers.
Responsibilities
- Coordinate patient appointments and manage scheduling to optimize office flow.
- Assist patients with their inquiries, providing them with necessary information and guidance.
- Handle patient registration, ensuring accurate data entry and maintenance of electronic health records.
- Communicate with healthcare practitioners to facilitate seamless patient care.
- Support billing and insurance verification processes as needed.
Qualifications
- High school diploma or equivalent required; additional education in healthcare preferred.
- Previous experience in a medical office or related healthcare environment is an advantage.
- Strong interpersonal and communication skills, both verbal and written.
- Ability to manage multiple tasks in a fast-paced environment while maintaining attention to detail.
- Familiarity with electronic health record systems and medical terminology is beneficial.
Location
Salt Lake City, UT 84108
Work Arrangement
On-site
