Job Summary
The Patient Service Representative plays a crucial role in the healthcare setting by welcoming patients, overseeing the registration process, and confirming insurance details. This position ensures a smooth patient flow, organizes appointment scheduling, and keeps electronic health records up to date.
Responsibilities
- Greeting patients upon arrival and providing assistance as needed.
- Managing the registration process and ensuring all information is accurate.
- Verifying insurance details to ensure proper coverage and billing.
- Coordinating patient flow to optimize efficiency within the practice.
- Scheduling appointments and following up on pending visits.
- Maintaining and updating electronic health records for accuracy and compliance.
Qualifications
- Prior experience in a medical environment is essential.
- Excellent communication skills to interact effectively with patients and staff.
- Strong computer proficiency, particularly with electronic health record systems.
- Organizational abilities to manage multiple tasks simultaneously.
- Attention to detail and effective time management skills are vital for this position.
University Physicians' Association provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
