**Job Title: Customer Service Representative**
The Customer Service Representative addresses a wide range of inquiries from child support clients and aids in the resolution of their concerns. This role involves documenting all communications, verifying case information, and providing customers with information about available programs and resources. Applicants should possess a high school diploma or its equivalent, along with a minimum of one year of customer service experience involving significant public interaction. Proficiency in Microsoft Office applications and excellent verbal and written communication abilities are essential for this position.
