Job Title: Senior Technical Support Specialist
In this role, you will be the primary escalation point for intricate technical challenges, delivering expert troubleshooting for data-centric applications and enterprise systems. You will serve as a key intermediary during the implementation stages and offer guidance to junior support team members, facilitating technical preparedness and knowledge transfer. Candidates must have over 6 years of experience in technical support, application diagnostics, or systems engineering. A robust expertise in SQL, relational database management, API web services, and Linux/Unix environments is essential.
