Job Summary
The IT Support Specialist II is tasked with the setup, upkeep, and resolution of issues related to technology hardware and software on-site. This role involves delivering IT service desk assistance to staff while adhering to security regulations and operational directives.
Responsibilities
- Install and maintain technology hardware and software systems.
- Provide troubleshooting support for technical issues.
- Deliver IT service desk support to team members.
- Ensure adherence to security policies and operational standards.
Qualifications
- Minimum of two years experience in a computer operator or technical support position.
- Strong technical skills with an emphasis on effective communication.
- Knowledge of PC, POS, printer hardware, and i5 software.
- Ability to work in a dynamic, fast-paced environment on-site.
