Job Summary
The IT Support Specialist II is tasked with the setup, upkeep, and resolution of issues related to technology hardware and software on-site. This role involves delivering IT service desk assistance to staff while adhering to security regulations and operational directives.
Responsibilities
- Install and maintain technology hardware and software systems.
- Provide troubleshooting support for technical issues.
- Deliver IT service desk support to team members.
- Ensure adherence to security policies and operational standards.
Qualifications
- Minimum of two years experience in a computer operator or technical support position.
- Strong technical skills with an emphasis on effective communication.
- Knowledge of PC, POS, printer hardware, and i5 software.
- Ability to work in a dynamic, fast-paced environment on-site.
Virgin Hotels provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
