Job Summary
The specialist supports participants and clients throughout career transition programs, coordinating outreach, onboarding, and coaching to create a smooth and consistent experience. The role also contributes to effective program delivery through client support, reporting, administrative coordination, and reliable CRM data management.
Responsibilities
- Engage candidates and coordinate communications throughout the career transition process.
- Manage onboarding activities and help ensure participants have a seamless start to their programs.
- Coordinate with coaches to support candidate needs and program progress.
- Provide responsive support to clients and assist with program administration.
- Prepare and maintain reports, and keep candidate and client information accurate in CRM systems.
Qualifications
- Bachelor’s degree or equivalent practical experience.
- At least two years of experience in client success, recruiting, human resources, or a related field.
- Proficiency with Microsoft 365 and CRM platforms.
- Strong organizational skills and the ability to manage details and coordinate multiple activities.
- Clear, effective communication skills for working with candidates, clients, and coaches.
