Job Summary
The Operations Manager plays a crucial role in supervising the service team and managing the everyday functions of the gym, ensuring a high standard of operational efficiency and exceptional member satisfaction.
Responsibilities
- Oversee and coordinate the daily operations of the gym.
- Lead and manage the service team to deliver outstanding customer service.
- Monitor and achieve revenue objectives and targets.
- Ensure the gym’s facilities are maintained to high standards.
- Guarantee compliance with health and safety regulations.
Qualifications
- 2-3 years of experience in operations management.
- 3-4 years of experience in customer service roles.
- Ability to thrive in a gym environment.
- Willingness to pass a background check.
- Obtain CPR certification within 30 days of employment.
