Job description
**Job Title: Customer Service Representative**
The Customer Service Representative will be tasked with managing both incoming and outgoing calls to address inquiries related to billing, insurance, and payments in a dynamic setting. This role requires meticulous record-keeping, adherence to client protocols, and compliance with legal standards such as HIPAA and FDCPA. Applicants should possess a minimum of one year of experience in either call center operations or customer service, with the flexibility to work varied hours, including evenings and weekends. Familiarity with medical terminology or healthcare billing is advantageous, and a reliable, high-speed wired internet connection is essential.
