Job Summary
The specialist plays a crucial role in delivering direct customer support and facilitating labor exchange services for both job seekers and employers. This position involves overseeing digital check-in procedures, managing document services within workforce systems, and coordinating candidate referrals to effectively address hiring requirements.
Responsibilities
- Provide front-line customer assistance to job seekers and employers.
- Oversee the digital check-in process to streamline operations.
- Manage documentation services within workforce systems.
- Coordinate referrals of candidates to satisfy employer hiring needs.
Qualifications
- High school diploma or equivalent is required, with a bachelor’s degree preferred.
- One to two years of experience in workforce services or customer support.
- Proficiency in technology and digital tools is essential.
