Job Summary
The Program Scheduler plays a vital role in streamlining the transition from referrals to admissions by overseeing the intake process. This position serves as a crucial intermediary among the Admissions Manager, referral sources, families, and hospice personnel. The ideal candidate will possess excellent communication capabilities and technological proficiency alongside strong customer service skills to proficiently manage the intake workflow.
Responsibilities
- Oversee the intake process to facilitate smooth conversions from referrals to admissions.
- Act as a liaison between various stakeholders, including the Admissions Manager, referral sources, families, and hospice staff.
- Utilize strong communication skills to ensure clear information exchange among all parties involved.
- Employ technology effectively to manage and streamline intake operations.
- Demonstrate commitment to enhancing customer service needs throughout the admission process.
Qualifications
- Proven communication and interpersonal skills are essential.
- Technological aptitude is required to utilize relevant systems and tools.
- Must exhibit professionalism and a collaborative spirit in working with diverse groups.
- Commitment to the values and mission of the hospice is necessary.
