Job Summary
The Spa Manager plays a crucial role in enhancing sales performance while keeping track of key performance indicators (KPIs). This position is integral to the implementation of up-selling tactics aimed at achieving the business’s objectives. Additionally, the Spa Manager supervises everyday operations within the spa to ensure a premium and tranquil experience for all clients.
Responsibilities
- Drive and monitor sales performance and KPIs to achieve business targets.
- Implement effective up-selling strategies to increase revenue.
- Oversee daily operations of the spa, focusing on exceptional client experience.
- Manage staff scheduling and ensure adequate staffing levels.
- Handle inventory management to maintain optimal stock levels.
Qualifications
- 1-2 years of management experience in a relevant field.
- 1-2 years of experience within the spa or retail sector.
- Strong leadership and organizational abilities.
- Excellent communication skills.
- Proficiency in the MS Office Suite is required.
