Job Summary
The role involves delivering comprehensive administrative and customer service assistance to the condominium association. This includes addressing resident questions, keeping accurate records, managing work orders, and facilitating account and amenity requests. The position also provides support to the Property Manager in various operational functions such as meetings, communications, inspections, and compliance monitoring.
Responsibilities
- Address resident inquiries and provide relevant information.
- Maintain organized records associated with the condominium association.
- Coordinate and track work orders and service requests.
- Assist with managing account and amenity-related requests.
- Support the Property Manager in meetings, communications, and inspections.
- Help monitor compliance and perform other assigned operational duties.
Qualifications
- High school diploma or equivalent required.
- At least one year of experience in administrative support or a related field.
- Intermediate proficiency in Microsoft Office applications.
- Strong customer service and interpersonal communication skills.
- Proven ability in conflict resolution and organizational tasks.
- Excellent prioritization capabilities.
- Fluency in Spanish is necessary for this position.
Castle Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
