Provide front-of-house patient support, including check-in and check-out, intake, insurance verification, scheduling, paperwork, and follow-up. Maintain the office environment, use the organization’s technology systems, respond to patient feedback, and support providers and teammates with daily operational needs. Applicants need at least one year of experience in a customer- or patient-facing role, strong written and verbal communication, and experience working on collaborative, diverse teams. They should be adaptable under pressure, proactive in addressing challenges, and proficient with computers and multiple software systems.
One Medical provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
