Job Summary
The Admissions Representative oversees key steps in the patient admissions process, supporting prospective patients and their families from initial inquiry through transition into care. The role responds to and follows up on leads through phone, email, and chat, while working with clinical staff to help make admissions organized and well documented.
Responsibilities
- Manage inbound and outbound admissions leads through phone, email, and chat.
- Coordinate with clinical teams and families to support new patient admissions.
- Help ensure admissions documentation is accurate and transitions into care proceed smoothly.
Qualifications
- Must be at least 21 years old.
- Must hold a valid driver’s license and have a safe driving record.
- At least one year of sales experience in a call center environment is preferred.
Northpoint Recovery Holdings, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
