Job Summary
The Ambulatory Services Representative acts as the main contact for patients, overseeing essential processes like registration, appointment scheduling, and check-in/check-out. This role is crucial in managing the patient experience in the clinic, ensuring smooth operations and interactions.
Responsibilities
- Manage patient registration and appointment scheduling.
- Facilitate check-in and check-out procedures for patients.
- Verify patient insurance and obtain necessary authorizations.
- Collect payments and ensure a smooth patient flow within the clinic.
Qualifications
- High school diploma or GED is required.
- At least 2 years of experience in customer service, clerical tasks, or medical office roles in a healthcare environment.
Texas Children's Hospital provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
