Job Summary
The Ambulatory Services Representative II acts as the main liaison for patients, overseeing the processes of registration, scheduling appointments, and facilitating check-in and check-out operations. This role is essential in ensuring insurance verification and payment collection, in addition to promoting an effective patient flow within the clinic.
Responsibilities
- Manage the patient registration process efficiently.
- Coordinate and schedule patient appointments.
- Facilitate check-in and check-out procedures.
- Verify insurance information and collect payments.
- Support optimal patient flow within the clinical environment.
Qualifications
- High school diploma or GED is required.
- A minimum of 2 years of experience in customer service, administrative roles, or within a medical office setting is mandatory.
Texas Children's Hospital provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
