Job Summary
The Associate Patient Care Coordinator acts as the main liaison for the practice, overseeing various daily operations, managing paperwork, and interacting with patients. This position plays a crucial role in facilitating a smooth workflow and ensuring patient satisfaction through effective communication and service delivery.
Responsibilities
- Serve as the primary contact for patients and handle daily operational tasks.
- Manage scheduling of appointments to optimize practice efficiency.
- Conduct insurance verification to ensure proper coverage for patients.
- Maintain accurate patient documentation and recordkeeping.
- Deliver excellent customer service and address patient inquiries.
- Travel between designated office locations in Washington state as needed.
Qualifications
- Must possess a High School Diploma or GED.
- At least one year of experience in customer service or a healthcare-related field.
- Strong proficiency in computer applications and related software.
- Ability to effectively communicate and engage with patients and staff.
UnitedHealth Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
