Job Summary
The Associate Patient Access Representative supports the patient’s on-site registration experience, ensuring that registration details are gathered accurately and that patients receive helpful service during their visits. The role also contributes to financial clearance and requires familiarity with hospital information systems and the fundamentals of revenue cycle operations.
Responsibilities
- Complete on-site patient registration and collect demographic information.
- Obtain and record insurance details as part of the registration process.
- Carry out financial clearance functions in support of patient access.
- Provide essential customer service to patients throughout their visits.
Qualifications
- Basic understanding of revenue cycle structures.
- Familiarity with hospital information systems.
- Ability to operate standard office equipment and computer systems proficiently.
Providence provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
