Job Summary
The Associate plays a crucial role in the healthcare setting by managing patient interactions, scheduling appointments, and overseeing registration processes. This position is essential in ensuring smooth communication between patients and referring offices while also handling necessary documentation and information collection regarding patients’ demographics and insurance details.
Responsibilities
- Schedule patient appointments efficiently and coordinate registration processes.
- Serve as the main point of contact for patients and referring offices.
- Collect and verify demographic and insurance information from patients.
- Ensure that patients are aware of and understand their financial responsibilities.
Qualifications
- High school diploma or equivalent is mandatory.
- 1-2 years of experience in customer service is required.
- Proficiency in Microsoft Office applications.
- Familiarity with medical terminology is necessary.
- Preference for candidates with previous healthcare scheduling experience.
NYU Langone Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
