Job Summary
The Business Banking Associate plays a vital role in managing retail and commercial financial transactions accurately while providing exceptional customer service. This position also demands attention to branch security, maintaining balanced cash drawers, and compliance with all applicable banking policies and regulations.
Responsibilities
- Accurately process monetary transactions for retail and commercial clients.
- Deliver high-quality customer service to enhance client satisfaction.
- Ensure the security of the branch and all transactions.
- Balance cash drawers consistently to maintain financial accuracy.
- Adhere to bank policies and regulatory standards.
Qualifications
- A minimum of a high school diploma; a bachelor’s degree in a business-related field is preferred.
- At least one year of experience in cash handling.
- Strong interpersonal skills for effective communication with clients.
- Proficient mathematics skills for transaction processing.
Sovereign Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
