Job Summary
The Business Process Consultant is responsible for assisting clients in transforming their business requirements into tailored ServiceNow configurations across Finance, Supply Chain, and Legal sectors. This role involves leading design sessions, outlining future-state processes, and overseeing the development of user stories to guarantee successful project execution.
Responsibilities
- Facilitate workshops to design and define process improvements.
- Convert client business needs into effective ServiceNow solutions.
- Manage the lifecycle of user stories to ensure projects are delivered on time.
- Guide customers through the transition of current operations to optimized processes.
- Collaborate with various teams to ensure alignment on project goals.
Qualifications
- A minimum of 8 years of consulting expertise within Finance, Supply Chain, or Legal operations and technology.
- Certification as a ServiceNow Certified System Administrator (CSA).
- ServiceNow Certified Application Developer (CAD) credential is mandatory.
ServiceNow provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
