Business Systems Analyst
Cleveland, Ohio
Pay Rate: $65-85K a year
The Business Systems Analyst is responsible for delivering successful new client implementations as well as ongoing client support. This individual is responsible for ensuring the success of implementing technical requirements, is the primary liaison with the technology teams, and at times may be the primary point of contact for clients and vendors during any project. In addition to ensuring the project work and outcomes exceed client expectations, this individual is expected to act as an advocate for the client
Business Systems Analyst Responsibilities:
Responsible for data analysis and data translation between proprietary and standard file formats.
Utilizes systems and data to resolve business issues in the most effective and productive manner.
Responsible for documenting and implementing the functional requirements, technical specifications and template documentation designs for client’s business needs while providing expertise in product knowledge and feature/functionality as it relates to business requirements.
Responsible for reviewing complex data files, creating mapping documents, interpreting client requirements, and providing guidance on best practices.
Utilize SQL databases to analyze inputs/outputs to identify coding issues and/or changes needed.
Ability to speak to the internal business product’s technical capabilities while understanding client requirements in order to provide direction and guidance to both external and internal stakeholders.
Collaborate with internal departments including information technology to develop or enhance existing client products including documenting business requirements, ensuring technology meets business requirements, conduct validation processes, perform testing in conjunction with the QA Team, and creating end user documentation and training.
Achieve proper cadence and discipline related to the project team in the Software Development Lifecycle; contributing daily through the Agile Methodology.
Ability to effectively communicate with clients including executive level stakeholders, technical and non-technical resources. Must have high level of professional poise and comfort with leading discussions with client decision makers, end-users and IT professionals.
Business Systems Analyst Qualifications:
Undergraduate degree in Business or equivalent work experience.
5+ years’ healthcare experience with providers and/or payers for claims and payment processing.
5+ years of experience in a Business Analyst or related role.
Working knowledge and experience with SQL databases is required. Experience with Crystal Reports preferred.
Experience and knowledge of Agile Methodologies such as KANBAN and Scrum is preferred.
High level of proficiency with Microsoft Word, Excel and Outlook.
Excellent work ethics, leadership skills, interpersonal and organizational skills.
Strong analysis, critical thinking, and problem-solving skills.
Ability to work effectively in a fast-paced, results-oriented environment.
Ability to work independently in solving business problems.
Demonstrates a high-level organizational skill with the ability to prioritize and manage change.
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