Job Summary
The Patient Services Representative will be essential in managing patient appointments, overseeing registration processes, and verifying insurance information while ensuring the integrity of medical records. This role requires proficiency in handling payments and delivering exemplary customer service within an orthopedic surgery environment.
Responsibilities
- Manage patient scheduling and registration tasks.
- Verify insurance details and maintain precise medical records.
- Collect payments from patients efficiently.
- Provide outstanding customer service to enhance patient satisfaction.
Qualifications
- High school diploma or equivalent required.
- Strong customer service skills are essential.
- Preferred experience with EMR/EHR systems.
- Previous experience at a medical front desk is advantageous.
STEMHUNTER provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
