Job Summary
The Sales Manager plays a crucial role in building and guiding the inside sales team to achieve organizational objectives and ensure top-notch customer service. This position involves crafting effective lead generation tactics and overseeing client interactions, while also addressing any escalated matters that arise.
Responsibilities
- Recruit, train, and mentor the inside sales personnel to align with the company’s targets.
- Formulate strategies for generating leads to enhance sales opportunities.
- Manage and nurture customer relationships to strengthen loyalty and trust.
- Address complex customer issues that require resolution and ensure customer satisfaction.
Qualifications
- A bachelor’s degree in marketing or business-related field.
- Minimum of two years of experience in sales or call center management.
- Strong knowledge of CRM software, with a focus on Salesforce.
- Excellent communication and organizational abilities.
Waste Pro USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
