Arlington Heights, Illinois, 60004
Job description
The Call Center Sales Manager will oversee and mentor a team of customer service representatives and dispatch staff to enhance booking efficiency and boost revenue. This role entails tracking performance metrics, administering AI-driven communication tools, and guaranteeing outstanding customer satisfaction. Ideal candidates should possess prior experience in call center leadership, sales management, or dispatch oversight. Familiarity with CRM platforms and the capability to utilize data for improving team effectiveness and operational success are essential.
STEMHUNTER is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We comply with all applicable equal employment opportunity and affirmative action regulations.
