**Casino Host**
The Casino Host plays a crucial role in fostering and nurturing relationships with players to enhance customer loyalty and boost company income. This position involves direct interaction with guests on the casino floor, addressing any concerns that may arise, and organizing hospitality services to guarantee an exceptional customer experience. Applicants should hold a bachelor’s degree or have a minimum of five years of pertinent customer service experience, which includes at least one year specifically in casino guest services. Candidates must be proficient in Microsoft Office and customer relationship management software such as Salesforce, along with the capability to secure the requisite gaming licenses.
Zia Park Casino Hotel Racetrack provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
