Job Summary
The Central Scheduler 1 is responsible for handling incoming calls to facilitate patient scheduling, ensure insurance verification, and oversee pre-registration for both hospital and physician services. Additionally, this role involves conveying clinical information to healthcare staff and supplying the public with information about health initiatives.
Responsibilities
- Manage and coordinate incoming patient calls for scheduling appointments.
- Verify insurance details and pre-register patients for services.
- Communicate relevant clinical information to medical staff.
- Provide general information to the public about health initiatives.
Qualifications
- At least one year of experience in customer service, sales, or clinical environments.
- Proficient in keyboarding with a minimum speed of 25 words per minute.
- Ability to utilize standard office software applications, including Outlook and Epic.
Loma Linda provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
