Job Summary
The Patient Care Representative acts as the main liaison for patients, overseeing various front-end duties such as reception, appointment scheduling, and the check-in/check-out procedures. This role is crucial in maintaining a well-organized setting, addressing patient inquiries, and executing administrative tasks to foster smooth clinic operations.
Responsibilities
- Serve as the first point of contact for patients.
- Manage reception responsibilities, including scheduling appointments.
- Oversee check-in and check-out processes for patients.
- Maintain an organized clinic environment.
- Address and respond to patient inquiries effectively.
- Perform various administrative tasks to ensure operational efficiency.
Qualifications
- High school diploma is required; an associate’s degree is preferred.
- Prior experience in a customer service environment is essential.
- Proficiency in Microsoft Office applications.
- Ability to thrive in a fast-paced work atmosphere.
US Eye provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
