Job Summary
The Claim Team Manager plays a critical role in guiding and nurturing the workforce at WCCS. This position encompasses a range of responsibilities, from recruitment and training to performance management. The manager ensures that all claims are thoroughly investigated, accurate payments are made, and that all operations align with company policies and legal standards.
Responsibilities
- Lead the development and management of WCCS team members.
- Conduct hiring and training processes to ensure optimal team performance.
- Oversee the investigation of claims and manage payment processing.
- Ensure compliance with applicable policies and legal requirements.
- Facilitate team performance assessment and improvement measures.
Qualifications
- Demonstrated strong leadership and excellent communication skills.
- Physical capability to perform inspections, including on rooftops and in confined spaces.
- Possession of a valid driver’s license is mandatory.
- Willingness to travel frequently and adapt to irregular working hours.
State Farm provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
