Job Summary
The Claims Supervisor oversees and leads a group of Claims Examiners and Benefits Specialists to guarantee the efficient and precise handling of claims. This role involves ensuring that claims are processed in a timely manner while maintaining high-quality standards.
Responsibilities
- Supervise the day-to-day activities of Claims Examiners and Benefits Specialists.
- Ensure compliance with production targets and quality metrics.
- Conduct regular performance evaluations of team members.
- Identify and suggest improvements for claims processing workflows.
- Provide guidance and training to staff to enhance their skills and efficiency.
Qualifications
- A high school diploma or GED is necessary.
- At least 5 years of experience in claims processing is essential for this position.
Texas Children's Hospital provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
