Job Summary
The Client Services Representative plays a crucial role in ensuring seamless patient registration, scheduling appointments, and verifying insurance within a unified health center setting. This position emphasizes enabling patient access to healthcare services by delivering essential information, processing payments, and ensuring the accuracy of electronic medical records.
Responsibilities
- Manage patient registration processes effectively.
- Schedule appointments efficiently for patients.
- Verify insurance information to facilitate care.
- Provide essential information to patients for improved care access.
- Collect payments and maintain precise electronic medical records.
Qualifications
- An associate degree or comparable professional experience.
- Fluency in spoken and written Spanish or Amharic.
- Strong understanding of medical terminology.
- Knowledge of HIPAA regulations.
- Preference for candidates with backgrounds in healthcare or call center environments.
Whitman-Walker Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
