Washington, District of Columbia, 20010
Job description
Job Summary
The Clinic Operations Representative plays a vital role in ensuring the smooth day-to-day functioning of a healthcare clinic. This position focuses on providing exceptional customer service, facilitating patient appointments, and maintaining a welcoming atmosphere for patients and staff alike. The incumbent will also be responsible for various administrative tasks that support clinic operations.
Responsibilities
- Provide outstanding customer service by addressing patient inquiries and assisting with appointment scheduling.
- Manage front desk operations, ensuring a welcoming environment for patients and visitors.
- Perform administrative duties such as filing, data entry, and maintaining patient records.
- Coordinate with healthcare professionals to ensure efficient patient flow and clinic operations.
- Assist with insurance verification and manage billing inquiries.
- Support marketing initiatives to promote clinic services.
Qualifications
- High school diploma or equivalent; associate’s degree in health administration or related field preferred.
- Proven experience in a customer-facing role, preferably in a healthcare setting.
- Exceptional organizational and multitasking skills.
- Strong communication abilities, both verbal and written.
- Familiarity with medical terminology and electronic health records is a plus.
Location
Work Arrangement
On-site
STEMHUNTER provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
