Job Summary
The Patient Registration Representative is responsible for overseeing patient reception and managing the check-in and check-out procedures. This role is essential in verifying insurance details and ensuring a smooth experience for patients. Additional duties include processing cash transactions, ensuring accurate reconciliation of patient charts, and working closely with medical teams to support operational efficiency.
Responsibilities
- Oversee patient reception and manage check-in/check-out processes.
- Conduct insurance verification to confirm patient eligibility.
- Handle cash collections and ensure accurate financial transactions.
- Reconcile patient charts to maintain up-to-date records.
- Collaborate with medical teams to enhance operational workflow.
Qualifications
- A High School Diploma or equivalent is required.
- Basic computer skills for navigating information systems.
- Strong interpersonal skills to communicate effectively with patients and staff.
- Ability to thrive in a fast-paced work environment.
Henry Ford Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
