Job Summary
The individual in this role will provide essential administrative assistance within a medical office setting. This includes tasks such as managing communications, handling patient documentation, and facilitating interactions between patients and healthcare providers.
Responsibilities
- Answer and route incoming calls to appropriate staff or departments.
- Manage correspondence and communication within the office.
- Process requests for prescription renewals efficiently.
- Complete necessary patient forms accurately.
- Obtain and organize patient records as required.
- Act as a liaison to enhance communication between patients and physicians.
- Support the overall smooth operation of the medical office.
Qualifications
- High school diploma or GED is mandatory.
- Some experience in clerical or administrative work is essential.
- Strong organizational capabilities and communication skills are required.
- Excellent typing abilities and friendly telephone manners are critical.
- Preferred qualifications include two years of experience in administrative roles.
- Experience with electronic medical records and proficiency in Microsoft Office is advantageous.
- Prior authorization experience and ability to speak Spanish are desirable.
SB Clinical Practice Management provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
