**Job Title: Patient Results Agent**
The Patient Results Agent plays a crucial role in acquiring and delivering patient results to the requesting physician offices. This position requires a commitment to exceptional service as the agent interacts with callers, addressing their needs while strictly adhering to HIPAA regulations. Applicants should possess a minimum of one year of experience in a customer service or call center setting. A high school diploma, GED, or equivalent certification is mandatory, and familiarity with medical terminology is desirable.
Baptist Health South Florida provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
