Job Summary
The position entails acting as the key point of contact between Homeowners’ Association (HOA) boards, residents, and service providers. The role involves traveling to various communities to conduct meetings, inspections, walkthroughs, and events, thereby ensuring effective communication and operations within the community.
Responsibilities
- Act as the main liaison for HOA boards, homeowners, and vendors.
- Travel to different communities for essential meetings and events.
- Prepare necessary disclosures and announcements for meetings.
- Review and analyze financial statements.
- Provide guidance to boards regarding capital improvements and maintenance issues.
- Support effective community operations through proactive communication and planning.
Qualifications
- Experience in community management, customer service, hospitality, or a related sector.
- Strong communication, organizational, and time-management abilities.
- Effective conflict-resolution skills.
- Preferred: CMCA designation.
- Completion of CAI’s M-100 course.
- Experience managing an HOA portfolio or working onsite.
- Knowledge of HOA operations, board governance, and vendor management.
Associa provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
