Job Summary
The Patient Care Coordinator plays a vital role in overseeing the daily functions of a dental office. This includes managing patient appointments, facilitating communication between patients and the practice, and ensuring follow-up on treatments. Additionally, the coordinator will be responsible for verifying insurance, outlining treatment plans, and presenting financial alternatives, all while keeping precise patient records.
Responsibilities
- Oversee scheduling and manage day-to-day office activities.
- Communicate effectively with patients regarding their needs and concerns.
- Follow up with patients on their treatment plans.
- Verify insurance information and handle related inquiries.
- Explain treatment options and financial arrangements to patients.
- Maintain accurate and up-to-date patient records.
Qualifications
- At least 2 years of experience in a dental office environment, specifically in roles related to front desk operations, patient care, or treatment coordination.
- Exceptional organizational skills to manage multiple tasks efficiently.
- Strong communication abilities to effectively interact with patients and team members.
- Proficiency in customer service to ensure a positive patient experience.
NJ DENTAL WELLNESS INC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
