Job Summary
This role focuses on enhancing the product roadmap and ensuring the effective delivery of search, navigation, browsing, personalization, and recommendation functionalities for both web and mobile platforms. The position entails leveraging customer and performance metrics to refine product discoverability, conducting experiments, orchestrating cross-functional product releases, and driving improvements in user engagement, conversion rates, and overall revenue generation.
Responsibilities
- Support the establishment and execution of the product roadmap.
- Enhance search, browse, navigation, personalization, and recommendations for web and mobile applications.
- Utilize customer and performance data to optimize product visibility and functionality.
- Conduct experiments to assess the effectiveness of product features.
- Coordinate multi-departmental releases to ensure seamless product delivery.
- Focus on increasing user engagement and conversion while driving revenue growth.
Qualifications
- A bachelor’s degree in a relevant field.
- A minimum of three years of experience in product management, e-commerce, digital experiences, business analysis, or a related area.
- Experience with customer-facing digital products.
- Familiarity with Agile development methodologies.
- Proficient in writing user stories and acceptance criteria.
- Adept at employing analytical insights to inform product decisions.
1-800-FLOWERS.COM, INC. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
