Job Summary
This role involves establishing and overseeing the enablement function from inception, targeting internal teams, customers, and partners. The primary focus will be on creating an AI-driven knowledge engine, developing in-product guidance, and fostering community engagement to enhance adoption and scalability.
Responsibilities
- Develop and implement an AI-first knowledge engine to support various teams.
- Design in-product guidance to assist users in navigating the platform effectively.
- Engage with the community to build relationships and support adoption.
- Lead initiatives to drive scalability within the organization.
Qualifications
- 10 to 15 years of experience in enablement or professional services, specifically in B2B SaaS environments.
- At least 5 years of proven leadership experience.
- Strong proficiency in utilizing AI tools for scaling content.
- Experience in developing enablement programs from the ground up.
Leena AI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
