Job Summary
The Director will lead monetization, product packaging, and go-to-market strategy for AI offerings in the EmployeeWorks business unit. Working across teams, this role will shape how products are priced and brought to market, while supporting customer growth, long-term retention, and sustainable revenue from product usage.
Responsibilities
- Develop and guide monetization, packaging, and go-to-market strategies for EmployeeWorks AI products.
- Partner with cross-functional teams to create effective pricing models.
- Support customer acquisition and retention through well-aligned product and commercial strategies.
- Improve consumption-based revenue by identifying opportunities to optimize how customers use and pay for products.
- Use financial analysis to inform strategic decisions and influence senior stakeholders.
Qualifications
- At least 7 years of experience in pricing strategy, product monetization, or financial analysis.
- Experience in SaaS or AI is preferred.
- Strong financial modeling expertise and strategic leadership capabilities.
- Ability to influence senior stakeholders and collaborate effectively across teams.
ServiceNow provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
