Job Summary
The Sales Director leads a strategic sales organization focused on accelerating revenue and building repeatable, scalable go-to-market processes. This role guides account executives, oversees sophisticated enterprise sales efforts, and drives performance against regional financial goals.
Responsibilities
- Lead and coach a team of account executives to support strong sales performance.
- Develop and execute strategies for sustained revenue growth and scalable go-to-market operations.
- Manage complex sales cycles involving executive-level decision-makers.
- Ensure the region achieves its financial targets.
Qualifications
- More than 10 years of experience in enterprise software sales.
- At least 5–7 years of experience in a sales management role.
- A four-year university degree or equivalent professional experience.
- In-depth understanding of trends across customer experience (CX), IT service management (ITSM), and customer relationship management (CRM).
Freshworks provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


