Verify insurance benefits, obtain prior authorizations and recertifications, and coordinate copay assistance, medication orders, shipments, and therapy initiation. Respond to patient and stakeholder inquiries, maintain accurate patient records, educate patients and prescribers, and escalate adverse events or product quality concerns for reporting. A high school diploma or equivalent is required, and a bachelor’s degree is preferred. The role requires 4–6 years of experience in insurance, biotechnology, or pharmaceutical industries; customer service or reimbursement experience is preferred, along with strong communication, organization, computer, and multitasking skills.
Retina Consultants of Texas provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
