Texarkana, Texas, 75501
Job description
**Job Title: Tier 2 Technical Support Specialist**
This role involves delivering Tier 2 technical assistance for hardware, software, and classroom technology throughout campus computing settings. The position is responsible for managing Service Desk tickets, ensuring that documentation is precise and providing professional customer service to faculty, staff, and students. Applicants should hold a bachelor’s degree or have a comparable mix of education and experience, along with a minimum of four months in a related role. Strong troubleshooting abilities and proficiency in supporting diverse computing platforms within a higher education environment are essential for candidates.
STEMHUNTER is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We comply with all applicable equal employment opportunity and affirmative action regulations.
