Job Summary
The FIA Claims Representative plays a crucial role in handling standard claims processing, compiling reports, and tracking the status of claims in line with company protocols. This position also serves as a point of contact for clients, addressing their questions and concerns while ensuring detailed logs and updates on claims activities are accurately maintained.
Responsibilities
- Process routine claims in accordance with company policies.
- Prepare and compile relevant reports on claims progress.
- Monitor the status of claims to ensure timely updates.
- Assist clients with inquiries and resolve complaints effectively.
- Maintain accurate logs of claims and activities undertaken.
Qualifications
- Candidates must have or secure a Texas General Lines Agent License for Property and Casualty within 90 days of employment.
- Demonstrated strong written and verbal communication skills.
- Excellent organizational skills to manage various tasks efficiently.
- Proficiency in Microsoft applications is essential.
Frost Bank provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
