Elk Grove Village, Illinois, 60007
Job description
**Technical Service Manager**
The Technical Service Manager is responsible for leading the technical service team, handling service requests, and ensuring smooth operations within the service department. This role involves providing direct technical assistance, guiding staff, and collaborating with various teams to uphold exceptional customer satisfaction levels. Applicants should possess a minimum of 5 years of experience in technical support or service management, including at least 2 years in a supervisory or leadership position. Essential skills include excellent communication, effective problem-solving, and proficient project management. A valid driver’s license and U.S. passport are also required.
is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity, and gender expression), national origin, age, disability, genetic information, veteran status, or any other status protected by applicable federal, state, or local law. We comply with all applicable equal employment opportunity and affirmative action regulations.

