Job Summary
The Field Service Technician at Ecolab plays a crucial role in delivering exceptional service to customers by ensuring the installation, maintenance, and troubleshooting of equipment. This position is based in Towson, Maryland, and requires onsite work to maintain a high standard of service in accordance with Ecolab Brand Standards.
Responsibilities
- Perform installations of equipment for customers in adherence to specified guidelines.
- Conduct regular maintenance checks to ensure functionality and longevity of equipment.
- Troubleshoot and resolve issues effectively to minimize downtime for clients.
- Manage and organize equipment and parts to ensure availability and readiness.
- Support the consistent and quality execution of customer service programs.
Qualifications
- Prior experience in field service or relevant technical roles is preferred.
- Strong problem-solving skills and ability to work independently.
- Familiarity with maintenance and installation procedures for equipment.
- Excellent customer service and communication skills.
Ecolab provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
