Job Summary
The Field Service Technician plays a vital role in ensuring customer satisfaction by managing an assigned territory. This position is responsible for delivering advanced services, including preventative maintenance and training, to meet quality standards in a timely manner.
Responsibilities
- Manage and service an assigned geographical area to ensure customer needs are met.
- Perform preventative maintenance on equipment to ensure optimal functioning.
- Provide training to clients to support their understanding and utilization of products.
- Deliver services in a manner that prioritizes both quality and timeliness.
Qualifications
- A bachelor’s degree in engineering, biomedical science, or a related field is preferred.
- An associate’s degree may also be acceptable.
- Strong customer service and communication skills are essential.
- Experience in the field or a similar role is advantageous.
Vantive provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
