Job Summary
The Field Service Technician, Night Shift at Rivian plays a vital role in ensuring the optimal performance of equipment and services. This position is based in Madison Heights, Michigan, and is focused on delivering high-quality technical support while following operational standards and safety protocols. The technician will engage in both remote and on-site interactions, representing Rivian’s commitment to maintaining excellence in service delivery.
Responsibilities
- Conduct high-quality repairs and maintenance on Rivian products.
- Manage the logistics and operations of required parts for service tasks.
- Adhere to safety regulations and operational guidelines during all service engagements.
- Travel to various locations as necessary to provide support and resolve issues.
- Ensure compliance with maintenance instructions and address any operational challenges effectively.
Qualifications
- Demonstrated experience in field service or relevant technical support roles.
- Strong understanding of repair processes and quality control measures.
- Ability to work independently and manage time efficiently during night shifts.
- Excellent problem-solving skills and attention to detail.
- Strong communication skills for effective interaction with clients and team members.
Rivian provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
