Job Summary
The Field Service Technician is a pivotal role focused on delivering exceptional support and maintenance for various software systems, kiosks, and inventory management systems. This position is based in Lakewood, Washington, and primarily covers the Seattle/Tacoma WA and Portland OR regions. A strong emphasis is placed on safety and quality in all operations.
Responsibilities
- Conduct routine maintenance tasks related to software systems and application performance.
- Ensure that all safety protocols and quality standards are adhered to during service operations.
- Support the installation and troubleshooting of kiosks and inventory management solutions.
- Provide exceptional customer service by addressing client needs and concerns promptly.
Qualifications
- Experience in software systems engineering or application support.
- Proven ability to perform maintenance and service on various technological systems.
- Strong communication skills to effectively liaise with customers and team members.
- Ability to work independently and manage time effectively within assigned regions.
CVS Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
